Customer Support Executive Internship: Join CBieriSolutions as a Customer Support Executive. Remote internship with a stipend of ₹10,000/month. Apply by 28th Nov’24.
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Table of Highlights
Position | Customer Support Executive |
---|---|
Organization | CBieriSolutions |
Location | Work from Home |
Internship Start Date | Immediately |
Duration | 1 Month |
Stipend | ₹10,000/month |
Application Deadline | 28th November 2024 |
Timings | 10:00 AM – 7:00 PM IST |
Number of Openings | 1 |
About CBieriSolutions
CBieriSolutions is a Canada-based IT digital marketing and web design firm that specializes in innovative solutions to meet client needs. Located in Longueuil, Canada, the company collaborates with global talent to deliver exceptional results for clients.
Overview: Customer Support Executive Internship
CBieriSolutions is looking for a dedicated Customer Support Executive intern who can work remotely to provide excellent customer service. This role involves handling customer inquiries, coordinating order confirmations, and managing undelivered package re-attempts.
Key Responsibilities
- Order Confirmation: Contact customers to confirm their orders.
- Delivery Coordination: Arrange re-attempts for undelivered packages with customers.
- Customer Relationship Building: Maintain a professional and friendly tone to build positive customer relationships.
- Call Status Update: Record and update the status of each call as required.
Requirements For Customer Support Executive Internship
- Languages: Proficiency in Hindi and basic English.
- Equipment: A personal computer with a stable internet connection.
- Phone: An extra phone to make customer calls.
- Availability: Able to work from 10 AM to 7 PM IST.
Perks
- Remote Work: Flexible work-from-home setup.
- Incentives: Performance-based incentives for excellent work.
Who Can Apply For Customer Support Executive Internship
Only candidates who:
- Are available for this work-from-home internship.
- Can work from 10:00 AM to 7:00 PM IST to align with the company’s requirements.
- Can start between 29th October and 3rd December 2024.
- Are available for a duration of 1 month.
- Possess relevant skills and interests.
Note: Women interested in restarting their careers are encouraged to apply.
QNA : Customer Support Executive Internship
Que: Is this Customer Support Executive Internship paid?
Ans: Yes, the internship offers a stipend of ₹10,000/month.
Que: What is the duration of the Customer Support Executive Internship?
Ans: The internship is for 1 month.
Que: Are there performance incentives?
Ans: Yes, performance-based incentives are available.
Que: What are the working hours?
Ans: 10:00 AM – 7:00 PM IST.
Que: Do I need any specific equipment?
Ans: Yes, you need a personal computer, a stable internet connection, and an extra phone for calls.
Que: Is prior experience required?
Ans: Relevant skills in customer service are preferred.
Que: Where is CBieriSolutions located?
Ans: The company is based in Longueuil, Canada, but this role is remote.
Que: What qualifications are needed?
Ans: Fluency in Hindi, basic English, and customer service skills.
Que: How can I showcase my customer service skills?
Ans: Highlight past experience in managing customer interactions professionally.
Que: Is there an application deadline?
Ans: Yes, apply by 28th November 2024.
Tips & Tricks to Crack the Interview : Customer Support Executive Internship
Que: How should I prepare for the interview?
Ans: Review customer service fundamentals and be prepared to discuss your communication skills.
Que: What skills should I highlight?
Ans: Emphasize your language proficiency, problem-solving, and ability to handle customer calls professionally.
Que: How can I demonstrate my commitment to the role?
Ans: Mention any prior work-from-home experience and how you manage remote work responsibilities.
Que: How do I show flexibility in customer handling?
Ans: Share examples of adapting to customer needs and handling challenging situations.
Que: Should I ask about the workflow?
Ans: Yes, inquire about daily tasks to understand expectations.
Que: Can I ask about growth opportunities?
Ans: Absolutely! Ask if there are chances to work on additional tasks or projects.
Que: Is punctuality important in this role?
Ans: Yes, highlight your time management skills and availability for the specified hours.
Que: What should I know about CBieriSolutions’ mission?
Ans: Familiarize yourself with the company’s focus on digital marketing and web solutions.
Que: How do I prepare for the remote aspect of the role?
Ans: Ensure your home office setup is conducive to handling calls professionally.
Que: How do I stand out in my application?
Ans: Emphasize relevant customer service experience and technical setup readiness.
How to Apply for This Internship
To apply for the Customer Support Executive internship at CBieriSolutions.
Click Here. Take the first step toward gaining valuable experience in customer service with this work-from-home opportunity.
“Clear and well-structured! Adding more detail on incentives and experience requirements would improve transparency.”